| dc.contributor.advisor |
John Hauser. |
en_US |
| dc.contributor.author |
Silver, Jonathan Alan |
en_US |
| dc.contributor.author |
Thompson, John Charles |
en_US |
| dc.date.accessioned |
2005-09-21T21:57:11Z |
|
| dc.date.available |
2005-09-21T21:57:11Z |
|
| dc.date.copyright |
1991 |
en_US |
| dc.date.issued |
1991 |
en_US |
| dc.identifier.uri |
http://hdl.handle.net/1721.1/13387 |
|
| dc.description |
Thesis (M.S.)--Massachusetts Institute of Technology, Sloan School of Management, 1991. |
en_US |
| dc.description |
Includes bibliographical references (leaf 34). |
en_US |
| dc.description.statementofresponsibility |
by Jonathan Alan Silver and John Charles Thompson, Jr. |
en_US |
| dc.format.extent |
57 leaves |
en_US |
| dc.format.extent |
2358600 bytes |
|
| dc.format.extent |
2358361 bytes |
|
| dc.format.mimetype |
application/pdf |
|
| dc.format.mimetype |
application/pdf |
|
| dc.language.iso |
eng |
en_US |
| dc.publisher |
Massachusetts Institute of Technology |
en_US |
| dc.rights |
M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission. |
en_US |
| dc.rights.uri |
http://dspace.mit.edu/handle/1721.1/7582 |
|
| dc.subject |
Sloan School of Management |
en_US |
| dc.title |
Understanding customer needs--a systematic approach to the "voice of the customer" |
en_US |
| dc.type |
Thesis |
en_US |
| dc.description.degree |
M.S. |
en_US |
| dc.contributor.department |
Sloan School of Management |
en_US |
| dc.identifier.oclc |
25378703 |
en_US |
