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RETURN ON INVESTMENT FROM ONLINE BANKING SERVICES: AN ANALYSIS OF FINANCIAL ACCOUNT AGGREGATION

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dc.contributor.author Melo de Brito Carvalho, Tereza
dc.contributor.author Siegel, Michael
dc.date.accessioned 2003-01-27T18:56:38Z
dc.date.available 2003-01-27T18:56:38Z
dc.date.issued 2003-01-27T18:56:38Z
dc.identifier.uri http://hdl.handle.net/1721.1/1802
dc.description.abstract The successful adoption of Financial Account Aggregation requires a careful analysis of the business model. The business model must be defined in a way that provides value to both customers and financial institutions. This paper identifies business models for adoption of Account Aggregation technology; proposes a method for calculating the return on investment related to the adoption of this technology; and applies the proposed method to estimate this return for various business models. The results show how the return on investment is affected by parameters such as initial investment, customer acquisition and retention cost and product and service cross-selling. This analysis is applicable to financial and nonfinancial institutions considering Account Aggregation or other new online account application en
dc.description.provenance Submitted by Peter Maher (pmaher@mit.edu) on 2003-01-27T18:56:22Z No. of bitstreams: 1 4384-02.pdf: 474652 bytes, checksum: 6e530b3ee14d146660aee6f017e75f14 (MD5) en
dc.description.provenance Approved for entry into archive by Peter Maher(pmaher@mit.edu) on 2003-01-27T18:56:38Z (GMT) No. of bitstreams: 1 4384-02.pdf: 474652 bytes, checksum: 6e530b3ee14d146660aee6f017e75f14 (MD5)
dc.description.provenance Made available in DSpace on 2003-01-27T18:56:38Z (GMT). No. of bitstreams: 1 4384-02.pdf: 474652 bytes, checksum: 6e530b3ee14d146660aee6f017e75f14 (MD5) en
dc.format.extent 474652 bytes
dc.format.mimetype application/pdf
dc.language.iso en_US
dc.relation.ispartofseries MIT Sloan School of Management Working Paper;4384-02
dc.subject online banking en
dc.subject aggregation en
dc.subject account aggregation en
dc.title RETURN ON INVESTMENT FROM ONLINE BANKING SERVICES: AN ANALYSIS OF FINANCIAL ACCOUNT AGGREGATION en
dc.type Working Paper en

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