Advanced Search
DSpace@MIT

Performance indicators to evaluate the effectiveness of structural reform of the Chicago public transportation system

Research and Teaching Output of the MIT Community

Planned maintenance alert - Monday, April 21: DSpace@MIT will undergo maintenance activities that will affect service availability and access to file content. While the service interruptions should be brief, access to file content may take longer to restore. Status updates will be posted to http://3down.mit.edu/.

Show simple item record

dc.contributor.advisor Frederick P. Salvucci. en_US
dc.contributor.author Hesen, Anneloes, 1979- en_US
dc.contributor.other Massachusetts Institute of Technology. Technology and Policy Program. en_US
dc.coverage.spatial n-us-il en_US
dc.date.accessioned 2005-09-06T21:17:52Z
dc.date.available 2005-09-06T21:17:52Z
dc.date.copyright 2004 en_US
dc.date.issued 2004 en_US
dc.identifier.uri http://hdl.handle.net/1721.1/27013
dc.description Thesis (S.M.)--Massachusetts Institute of Technology, Engineering Systems Division, Technology and Policy Program; and, (S.M.)--Massachusetts Institute of Technology, Dept. of Civil and Environmental Engineering, 2004. en_US
dc.description Includes bibliographical references (p. 92-95). en_US
dc.description.abstract This thesis anticipates the need for structural change within public transportation systems and the need for clear goals and indicators relating to structural reform to provide real time course correction and periodic evaluation of goal achievement. The research is applied to the Chicago public transportation system because this system is currently experiencing problems and structural reform may be considered in the (near) future. Also, because structural change should deal with problems experienced in a particular system, performance should be evaluated primarily within that system over time and, physical and socioeconomic differences among regions make it difficult to compare systems across metropolitan areas. Literature review indicates that the focus of transit agencies is shifting from design standards to indicators that include a customer perspective. Main stakeholders to be represented in the performance indicators are discussed and the concept of triple sustainability is introduced in the need for indicators that reflect long-term changes in system usage or condition. Also, issues are listed that should be considered when narrowing down and refining potential indicators into a reasonable number of readily measured indicators. The electric utility sector is introduced to find potential lessons of what has worked, and what has failed, that may assist public transportation institutional structure reform. Data sources, both national and international, are studied and the advantages and disadvantages of each are discussed. The history of the Chicago public transportation system demonstrates that tension has always existed between the city and the suburbs and illustrates the importance of political power, governance, and financing. The current en_US
dc.description.abstract (cont.) system and its problems are described after which three solutions for structural reform are suggested, ranging form the current structure to major reform. A framework with triple sustainability, governance and finance is identified, which leads to identification of performance indicators to evaluate the effectiveness of structural reform of the Chicago public transportation system. These indicators are tested against the changes that occurred over the 25 past years as well as the possible problems anticipated over the next 10 years, to "proof" their usefulness. en_US
dc.description.statementofresponsibility by Anneloes Hesen. en_US
dc.format.extent 98 p. en_US
dc.format.extent 6169203 bytes
dc.format.extent 6180513 bytes
dc.format.mimetype application/pdf
dc.format.mimetype application/pdf
dc.language.iso en_US
dc.publisher Massachusetts Institute of Technology en_US
dc.rights M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission. en_US
dc.rights.uri http://dspace.mit.edu/handle/1721.1/7582
dc.subject Civil and Environmental Engineering. en_US
dc.subject Technology and Policy Program. en_US
dc.title Performance indicators to evaluate the effectiveness of structural reform of the Chicago public transportation system en_US
dc.type Thesis en_US
dc.description.degree S.M. en_US
dc.contributor.department Massachusetts Institute of Technology. Dept. of Civil and Environmental Engineering. en_US
dc.contributor.department Massachusetts Institute of Technology. Technology and Policy Program. en_US
dc.identifier.oclc 56726246 en_US


Files in this item

Name Size Format Description
56726246.pdf 5.883Mb PDF Preview, non-printable (open to all)
56726246-MIT.pdf 5.894Mb PDF Full printable version (MIT only)

This item appears in the following Collection(s)

Show simple item record

MIT-Mirage