Listening In : developing a virtual engineer for the online identification of Unmet customer needs
Citable URI:
http://hdl.handle.net/1721.1/29157
| Title: | Listening In : developing a virtual engineer for the online identification of Unmet customer needs |
| Author: | Mann, Christopher Cyril, 1970- |
| Other Contributors: | System Design and Management Program. |
| Advisor: | Glen L. Urban. |
| Department: | System Design and Management Program. |
| Publisher: | Massachusetts Institute of Technology |
| Issue Date: | 2000 |
| Description: |
Thesis (S.M.)--Massachusetts Institute of Technology, System Design & Management Program, 2000. Includes bibliographical references (p. 77). |
| URI: | http://hdl.handle.net/1721.1/29157 |
| Keywords: | System Design and Management Program. |
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