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Listening In : developing a virtual engineer for the online identification of Unmet customer needs

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dc.contributor.advisor Glen L. Urban. en_US
dc.contributor.author Mann, Christopher Cyril, 1970- en_US
dc.contributor.other System Design and Management Program. en_US
dc.date.accessioned 2005-09-27T20:57:30Z
dc.date.available 2005-09-27T20:57:30Z
dc.date.copyright 2000 en_US
dc.date.issued 2000 en_US
dc.identifier.uri http://hdl.handle.net/1721.1/29157
dc.description Thesis (S.M.)--Massachusetts Institute of Technology, System Design & Management Program, 2000. en_US
dc.description Includes bibliographical references (p. 77). en_US
dc.description.statementofresponsibility by Christopher Cyril Mann. en_US
dc.format.extent 92 p. en_US
dc.format.extent 5396072 bytes
dc.format.extent 5395834 bytes
dc.format.mimetype application/pdf
dc.format.mimetype application/pdf
dc.language.iso eng en_US
dc.publisher Massachusetts Institute of Technology en_US
dc.rights M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission. en_US
dc.rights.uri http://dspace.mit.edu/handle/1721.1/7582
dc.subject System Design and Management Program. en_US
dc.title Listening In : developing a virtual engineer for the online identification of Unmet customer needs en_US
dc.title.alternative Developing a virtual engineer for the online identification of Unmet customer needs en_US
dc.type Thesis en_US
dc.description.degree S.M. en_US
dc.contributor.department System Design and Management Program. en_US
dc.identifier.oclc 45408627 en_US


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