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Developing product requirements through the voice of the customer and their link to product development : a Mustang study

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Developing product requirements through the voice of the customer and their link to product development : a Mustang study

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Author: Mastronardi, Ronald J., 1971-
Other Contributors: System Design and Management Program.
Advisor: Drazen Prelec.
Department: System Design and Management Program.
Publisher: Massachusetts Institute of Technology
Date Issued: 2001
Description:
Thesis (S.M.)--Massachusetts Institute of Technology, System Design & Management Program, 2001.Includes bibliographical references (leaves 94-95).
URI: http://hdl.handle.net/1721.1/29161
Keywords: System Design and Management Program.

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