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Achieving world-class perceived vehicle quality through improved engineering and manufacturing tools

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dc.contributor.advisor Daniel Whitney and Jan Klein. en_US Glomski, Paul T en_US
dc.contributor.other Leaders for Manufacturing Program. en_US 2006-11-08T16:46:56Z 2006-11-08T16:46:56Z 2005 en_US 2005 en_US
dc.description Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Dept. of Mechanical Engineering; in conjunction with the Leaders for Manufacturing Program at MIT, 2005. en_US
dc.description Includes bibliographical references (leaves 76-77). en_US
dc.description.abstract Throughout the vehicle development process, automotive manufacturers must work to meet a variety of customer needs. One increasingly important attribute is vehicle exterior perceived quality, which is largely dependent on how well exterior parts fit together. Before vehicles are produced and sold to customers, manufacturers utilize several processes and tools to "tune in" vehicle exteriors. This thesis examines one manufacturer's approach to delivering vehicle exterior quality, including a recent change initiative to improve the tune in process. The overall vehicle development process is introduced, and then detail is provided for areas of the process that relate closely to vehicle exteriors. Two areas that are explored in depth are the manufacturer's tune in build strategy and a new exterior fitting fixture implementation. An assessment of build strategy is provided and a framework is proposed. The framework is based on functional build theory and Key Characteristic (KC) chains. Functional build is a process to ensure that the vehicle exterior meets specifications while allowing engineering teams to determine the best way to solve dimensional problems, which may or may not include forcing a component in the assembly to design intent. en_US
dc.description.abstract (cont.) A KC chain analysis is one way to view how vehicle exterior requirements relate to each other and engineering organizational structure. Viewing build strategies with these two techniques illustrates how build decisions are impacted by organizational and technical complexity, as well as material rigidity. At an automotive manufacturer, several fitting fixtures are used during the tune in process. An initiative to implement a new fitting fixture is assessed. Both technical and organizational issues are addressed. The conclusion of this thesis is that several factors that are both organizational and technical must be considered in order to gain the benefit of the new fitting fixture. Some of the major factors include: build strategy alignment with the fixture, learning systems to support continuous improvement, and organizational leadership and ownership aligned to quickly solve problems. en_US
dc.description.statementofresponsibility by Paul T. Glomski. en_US
dc.format.extent 77 leaves en_US
dc.format.extent 4134510 bytes
dc.format.extent 4137702 bytes
dc.format.mimetype application/pdf
dc.format.mimetype application/pdf
dc.language.iso eng en_US
dc.publisher Massachusetts Institute of Technology en_US
dc.rights M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission. en_US
dc.subject Sloan School of Management. en_US
dc.subject Mechanical Engineering. en_US
dc.subject Leaders for Manufacturing Program. en_US
dc.title Achieving world-class perceived vehicle quality through improved engineering and manufacturing tools en_US
dc.type Thesis en_US S.M. en_US M.B.A. en_US
dc.contributor.department Sloan School of Management. en_US
dc.contributor.department Massachusetts Institute of Technology. Dept. of Mechanical Engineering. en_US
dc.contributor.department Leaders for Manufacturing Program. en_US
dc.identifier.oclc 63190939 en_US

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