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Why Firefighting Is Never Enough: Preserving High-Quality Product
(2001)
In this paper, we add to insights already developed in single-project models about insufficient resource allocation and the "firefighting" and last-minute rework that often result by asking why dysfunctional resource ...
Why Firefighting Is Never Enough: Preserving High-Quality Product Development
(2000)
Understanding the wide range of outcomes achieved by firms trying to implement TQM and similar process improvement initiatives presents a challenge to management science and organization theory: a few firms reap sustained ...