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Implementation Dynamics (ID)

Research and Teaching Output of the MIT Community

Implementation Dynamics (ID)

 

The history of management practice is full of process improvement innovations—job enrichment, quality circles, and total quality management (TQM), to name only a few.

Why do these innovations succeed in some organizations but fail in others?

Many companies fail in process improvement attempts, even when participants welcome the new tools and methods.

Our ID initiative has sought to understand the dynamics of PD process improvement and the design of sustainable improvement programs.

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MIT-Mirage