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Workload analysis and scheduling policies for a document processing centre

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dc.contributor.advisor Stephen C. Graves. en_US
dc.contributor.author Tan, Chin Jiat en_US
dc.contributor.other Massachusetts Institute of Technology. Dept. of Mechanical Engineering. en_US
dc.date.accessioned 2007-08-03T18:25:46Z
dc.date.available 2007-08-03T18:25:46Z
dc.date.copyright 2006 en_US
dc.date.issued 2006 en_US
dc.identifier.uri http://hdl.handle.net/1721.1/38286
dc.description Thesis (M. Eng.)--Massachusetts Institute of Technology, Dept. of Mechanical Engineering, 2006. en_US
dc.description Includes bibliographical references. en_US
dc.description.abstract This thesis is the result of a six-month internship at the Steel Stock Department of Keppel FELS Singapore, a company which is involved in the design and construction of oil-rigs. The primary objective of this project is to reduce the tardiness of the delivery of steel materials and identify the reasons behind the delay. The initial stage of this attachment is devoted to understanding the process flow of the department. Analysis has been done to pinpoint to the exact causes of the delay, which is at the stages of document processing and dispatching to the storage areas. The workload at each stage of document processing has been analyzed using a queuing model and it has been found that the stage that the issue vouchers have to be generated and printed out is the bottleneck in the entire process flow. Some recommendations have been proposed to alleviate the problem. The second part of this thesis focuses on the reasons why scheduling rules should be utilized when dispatching the issue vouchers to the storage areas. Three scheduling rules have been tested and their performances with regards to tardiness have been studied. en_US
dc.description.statementofresponsibility by Chin Jiat Tan. en_US
dc.format.extent 72 leaves en_US
dc.language.iso eng en_US
dc.publisher Massachusetts Institute of Technology en_US
dc.rights M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission. en_US
dc.rights.uri http://dspace.mit.edu/handle/1721.1/7582
dc.subject Mechanical Engineering. en_US
dc.title Workload analysis and scheduling policies for a document processing centre en_US
dc.type Thesis en_US
dc.description.degree M.Eng. en_US
dc.contributor.department Massachusetts Institute of Technology. Dept. of Mechanical Engineering. en_US
dc.identifier.oclc 153294107 en_US


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