Hardware and software customer satisfaction in Japan : a comparison of U.S. and Japanese vendors

dc.contributor.author	Cusumano, Michael A.	en_US
dc.contributor.other	Sloan School of Management.	en_US
dc.date.accessioned	2009-10-02T03:09:25Z
dc.date.available	2009-10-02T03:09:25Z
dc.date.issued	1988	en_US
dc.identifier	hardwaresoftware00cusu	en_US
dc.identifier.uri	http://hdl.handle.net/1721.1/48066
dc.description	"December, 1988."	en_US
dc.publisher	Cambridge, Mass. : Sloan School of Management, Massachusetts Institute of Technology	en_US
dc.relation.ispartofseries	Working paper (Sloan School of Management) ; 2101-88.	en_US
dc.title	Hardware and software customer satisfaction in Japan : a comparison of U.S. and Japanese vendors	en_US
dc.type	Working Paper	en_US
dc.identifier.oclc	24927767	en_US
dc.identifier.aleph	000591736	en_US