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Knowledge management in a steel company : a case study of the Gerdau Group

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dc.contributor.advisor John Van Maanen. en_US Kuhn, Marcelo en_US
dc.contributor.other Sloan School of Management. en_US 2009-12-10T19:13:04Z 2009-12-10T19:13:04Z 2009 en_US 2009 en_US
dc.description Thesis (S.M.)--Massachusetts Institute of Technology, Sloan School of Management, 2009. en_US
dc.description Includes bibliographical references (leaves 96-97). en_US
dc.description.abstract Knowledge Management has become part of the business strategy of many corporations all over the world. Their ability to manage and take advantage of their intellectual assets is providing them with and sustaining their competitive advantage. This thesis assesses the Knowledge Management System implemented in a steel company: The Gerdau Group. A literature review, combined with a survey administered to users of the system in the company, provide insights to evaluate to what degree the company is succeeding in achieving its goal: capturing and disseminating technical knowledge among employees from different sites. My evaluation does not examine the software used to manage the system, but rather focuses on the strategic and practical aspects of the knowledge management process. From these materials, I develop a set of recommendations to assist Gerdau in enhancing the quality of its knowledge sharing process. en_US
dc.description.statementofresponsibility by Marcel Kuhn. en_US
dc.format.extent 97 leaves en_US
dc.language.iso eng en_US
dc.publisher Massachusetts Institute of Technology en_US
dc.rights M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission. en_US
dc.rights.uri en_US
dc.subject Sloan School of Management. en_US
dc.title Knowledge management in a steel company : a case study of the Gerdau Group en_US
dc.type Thesis en_US S.M. en_US
dc.contributor.department Sloan School of Management. en_US
dc.identifier.oclc 463004504 en_US

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