Browsing Theses - Sloan School of Management by Title
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Browsing Theses - Sloan School of Management by Title
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(Massachusetts Institute of Technology, 1990)
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(Massachusetts Institute of Technology, 2010)Call centers are important for developing and maintaining healthy relationships with customers. At Dell, call centers are also at the core of the company's renowned direct model. For sales call centers in particular, the ...
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(Massachusetts Institute of Technology, 2001)This thesis explores why professional services industries stratify into hierarchies and how firms change their positions in those hierarchies over time. Essay one is entitled "Reinforcing feedback between market position ...
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(Massachusetts Institute of Technology, 2013)A number of studies suggest that people may care about the process by which a product is made, even when it is not associated with the quality of the product. A common example of this preference is "production-process ...
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(Massachusetts Institute of Technology, 2003)
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(Massachusetts Institute of Technology, 2015)Because of short product life cycles, large product offerings and fickle consumer tastes, product demand in the apparel retail industry is volatile and difficult to predict. It is also thought to be impacted significantly ...
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(Massachusetts Institute of Technology, 2004)Venture capital has been an important factor in driving innovation and creating wealth in the US. Even outside the US, venture capital is playing an increasingly important role, influencing many aspects of start-up companies. ...
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(Massachusetts Institute of Technology, 1992)
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(Massachusetts Institute of Technology, 2011)Application of system optimization theory, supply chain principles, and capacity modeling are increasingly valuable tools for use in pharmaceutical manufacturing facilities. The dynamics of the pharmaceutical industry - ...
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(Massachusetts Institute of Technology, 2007)We study three capacity expansion problems in contemporary long distance telecommunication networks. The first two problems, motivated by a major long distance provider, address capacity expansion in national hybrid long ...
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(Massachusetts Institute of Technology, 2010)Poor management of the patient flow in intensive care units (ICUs) causes service rejections and presents significant challenges from the standpoint of capacity planning and management in ICUs. This thesis reports on the ...
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(Massachusetts Institute of Technology, 2013)Purpose - This thesis analyzes the transformation of the Small Components Cell in Pratt & Whitney's aftermarket division through lean manufacturing techniques. The thesis focuses on use of a labor capacity planning model, ...
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(Massachusetts Institute of Technology, 1998)
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(Massachusetts Institute of Technology, 2012)A static capacity planning model was developed and tested following a four-phased framework. This model was developed for the purposes of capital planning for capacity requirements at a large aerospace parts manufacturing ...
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(Massachusetts Institute of Technology, 1972)
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(Massachusetts Institute of Technology, 2006)The Department of Defense has issued a mandate aimed at improving its capabilities in determining the location, value, quantity, and condition of government assets. The mandate requires marking specified assemblies and ...
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(Massachusetts Institute of Technology, 2008)The aerospace industry is increasingly outsourcing and offshoring their supply chains in order to maintain profitability in the face of increasing competition and globalization. This strategy for value creation inevitably ...
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(Massachusetts Institute of Technology, 2014)General Motors (GM) is one of the world's largest automobile manufacturing companies and does business in over 120 countries, requiring a complex operations network. Operating with a focus on environmental impact has become ...
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(Massachusetts Institute of Technology, 2009)By studying a unique data set from a motor vehicle manufacturer, we find that carryover parts, common parts used in successive generations of multi-generational products, are a major source of quality problems, contrary ...
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(Massachusetts Institute of Technology, 2009)As online merchants compete in the growing e-commerce markets for customers, attention to data generated from merchant and customer website interactions continues to drive ongoing online analytical innovation. However, ...
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