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Making Difficult Conversations Productive: Individual and Organizational Learning Approaches

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PLN08_BO7_Roth_DifficultConversations_23Apr08_LAI.pdf

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Author(s)
Roth, George
Date Issued
April 23, 2008
Abstract
Presentation with exercises to help make organizational change go well
Subjects
organizational change
mental models
left hand/right hand case
ladder of inference
difficult conversations
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