Towards an Integration of the Lean Enterprise System, Total Quality Management, Six Sigma and Related Enterprise Process Improvement Methods
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100805_Bozdogan_IntegrationofLeanEntSys.pdf
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Author(s)
Bozdogan, Kirkor
Date Issued
August 5, 2010
Abstract
The lean enterprise system, total quality management, six sigma, theory of constraints, agile manufacturing,
and business process reengineering have been introduced as universally applicable best methods to improve the
performance of enterprise operations through continuous process improvement and systemic planned enterprise change.
Generally speaking, they represent practice-based, rather than theory-grounded, methods with common roots in
manufacturing. Most of the literature on them is descriptive and prescriptive, aimed largely at a practitioner audience.
Despite certain differences among them, they potentially complement each other in important ways. The lean enterprise
system, total quality management and six sigma, in particular, are tightly interconnected as highly complementary
approaches and can be brought together to define a first-approximation “core” integrated management system, with the
lean enterprise system serving as the central organizing framework. Specific elements of the other approaches can be
selectively incorporated into the “core” enterprise system to enrich its effectiveness. Concrete theoretical and
computational developments in the future through an interdisciplinary research agenda centered on the design and
development of networked enterprises as complex adaptive socio-technical systems, as well as the creation of a readily
accessible observatory of evidence-based management practices, would represent important steps forward.
Subjects
lean manufacturing
just-in-time production
JIT
Toyota Production System
TPS
lean enterprise system
total quality management
TQM
six sigma
lean six sigma
theory of constraints
TOC
agile manufacturing
business process reengineering
BPR
enterprise change and transformation
evidence-based management practices
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