Inclusion at Scale: Deploying a Community-Driven Moderation Intervention on Twitch
Name
3357236.3395514.pdf
Description
Published version
Size
2.99 MB
Format
Adobe PDF
Checksum (MD5)
1ec70e0a8740a3595f0ef0880e85d299
Author(s)
Brewer, Johanna
Romine, Morgan
Taylor, TL
Date Issued
2020
Journal
DIS 2020 - Proceedings of the 2020 ACM Designing Interactive Systems Conference
Publisher
ACM
Citation
Brewer, Johanna, Romine, Morgan and Taylor, TL. 2020. "Inclusion at Scale: Deploying a Community-Driven Moderation Intervention on Twitch." DIS 2020 - Proceedings of the 2020 ACM Designing Interactive Systems Conference.
Version
Final published version
Abstract
Harassment, especially of marginalized individuals, on networked gaming and social media platforms has been identified as a significant issue, yet few HCI practitioners have attempted to create interventions tackling toxicity online. Aligning ourselves with the growing cohort of design activists, we present a case study of the GLHF pledge, an interactive public awareness campaign promoting positivity in video game live streaming. We discuss the design and deployment of a community-driven moderation intervention for GLHF, intended to empower the inclusive communities emerging on Twitch. After offering a preliminary report on the effects we have observed based on the more than 370,000 gamers who have participated to date, the paper concludes with a reflection on the challenges and opportunities of using design activism to positively intervene in large-scale media platforms.
MIT Department
Massachusetts Institute of Technology. Program in Comparative Media Studies/Writing
Terms of Use
Creative Commons Attribution 4.0 International license
Persistent DSpace Link
DOI of Published Version
https://doi.org/10.1145/3357236.3395514
