Application of system design tools to integrative product development process
Name
63199887-MIT.pdf
Description
Full printable version
Size
12.95 MB
Format
Adobe PDF
Checksum (MD5)
a4f241c295a86fd9d8ee6e3c46ff17e6
Author(s)
McFadden, Christopher David
Advisor(s)
Daniel E. Whitney and Janice Klein.
Date Issued
2005
Publisher
Massachusetts Institute of Technology
Abstract
Although Magna (a fictional name for an automobile manufacturer) demonstrates year-on-year improvement across new and refreshed vehicle programs, they continue to lag behind the industry average within the category of "problems per 100 vehicles" as measured by J.D. Power and Associates' Initial Quality Survey (IQS). This project is concerned with the development of tools which can be used to improve the characteristics associated with complex system performance - considered a major factor in providing customers with high quality vehicles. The primary toolset leveraged for this effort was Datum Flow Chain (DFC) analysis which is useful for mapping out complex mechanical systems and identifying sources of potential improvement. This toolset also provides a practical means of generating standard design architectures which can be used to inform future product designs. Several technical and cultural barriers had to be addressed in order to clearly demonstrate the value of this new approach to improving customer satisfaction.
Description
Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Dept. of Mechanical Engineering; in conjunction with the Leaders for Manufacturing Program at MIT, 2005.
Includes bibliographical references (leaf 80).
Subjects
Sloan School of Management.
Mechanical Engineering.
Leaders for Manufacturing Program.
MIT Department
Leaders for Manufacturing Program at MIT
Massachusetts Institute of Technology. Department of Mechanical Engineering
Sloan School of Management
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