Perspectives on Costs and Cost Effectiveness of Ombudsman Programs in Four Fields

Rowe, Mary P.; Ziegenfuss, James T. Jr.; Perneski, A.J.; Hall, Gary; Lux, Marshall

Perspectives on Costs and Cost Effectiveness of Ombudsman Programs in Four Fields

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Rowe_JN_1993_Perspectives on Cost Effectiveness.pdf

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Article

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Author(s)

Rowe, Mary P.

•

Ziegenfuss, James T. Jr.

•

Perneski, A.J.

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Hall, Gary

•

Lux, Marshall

Date Issued

1993

Publisher

Journal of Health and Human Resources Administration

Citation

Mary P. Rowe, James T. Ziegenfuss Jr., A. J. Perneski, Gary Hall, and Marshall Lux, "Perspectives on Costs and Cost Effectiveness of Ombudsman Programs in Four Fields," Journal of Health and Human Resources Administration 15, No. 3 (Winter 1993): 281-312.

Description

Note: These articles includes analyses of five types of ombudsman offices.

Subjects

ombuds, organizational ombuds, cost of an ombuds office, corporate ombudsman, cost-effectiveness of an ombuds office

Persistent DSpace Link

https://hdl.handle.net/1721.1/155961