Standardization of new product introductions to achieve zero defect lines
Name
1191224748-MIT.pdf
Size
1.64 MB
Format
Adobe PDF
Checksum (MD5)
328c3ccb507b9ca43c4b294fbfd4ba2c
Author(s)
Winegar, William Geoffrey.
Advisor(s)
David Simchi-Levi and Retsef Levi.
Date Issued
2020
Publisher
Massachusetts Institute of Technology
Abstract
Consistently high quality is important to any manufacturing environment, and especially so when operating in the highly regulated medical space, which typically targets zero defects in products serving patients. The New Product Introduction (NPI) process is a complex one, with many potential failure modes than can result in unanticipated costs, delays, and defective products. This project sought to streamline the NPI process through achieving three main objectives. First, NPI tools, processes, and checklists in current use were characterized. Second, insights for improving the NPI process were collected. Third, a new playbook was introduced to improve a specific aspect of the NPI process. Finally, recommendations were provided to direct future areas for potential improvement. While many of the tools in use were useful project management aids, recurring issues were identified, particularly at the front end of NPIs. A due diligence checklist was developed to structurally align the different parties involved with NPIs, facilitate communication, organize information, and increase the effectiveness of decision-making. This checklist was implemented using i- nexus, a software-based project management tool. This paper is focused on the manufacturing environment within Flex Inc.'s medical manufacturing division. However, this paper also discusses the relevance of checklists and other tools outside of this context. Project management environments in which these tools could improve quality, timeline, financial, and customer service outcomes are explored as potential areas for additional future work.
Description
Thesis: M.B.A., Massachusetts Institute of Technology, Sloan School of Management, in conjunction with the Leaders for Global Operations Program at MIT, May, 2020
Thesis: S.M., Massachusetts Institute of Technology, Department of Civil and Environmental Engineering, in conjunction with the Leaders for Global Operations Program at MIT, May, 2020
Cataloged from PDF version of thesis.
Includes bibliographical references (pages 67-69).
Subjects
Sloan School of Management.
Civil and Environmental Engineering.
Leaders for Global Operations Program.
MIT Department
Sloan School of Management
Massachusetts Institute of Technology. Department of Civil and Environmental Engineering
Leaders for Global Operations Program
Terms of Use
MIT theses may be protected by copyright. Please reuse MIT thesis content according to the MIT Libraries Permissions Policy, which is available through the URL provided.
Persistent DSpace Link
