Accessibility for Whom? Perceptions of Mobility Barriers Across Disability Groups and Implications for Designing Personalized Maps
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3706598.3713421.pdf
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Author(s) • • • • •
Li, Chu
Pang, Rock Yuren
Labb?, Delphine
Eisenberg, Yochai
Hosseini, Maryam
Froehlich, Jon
Date Issued
April 25, 2025
Publisher
ACM|CHI Conference on Human Factors in Computing Systems
Citation
Chu Li, Rock Yuren Pang, Delphine Labbé, Yochai Eisenberg, Maryam Hosseini, and Jon E. Froehlich. 2025. Accessibility for Whom? Perceptions of Mobility Barriers Across Disability Groups and Implications for Designing Personalized Maps. In Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems (CHI '25). Association for Computing Machinery, New York, NY, USA, Article 44, 1–19.
Version
Final published version
Abstract
Today’s mapping tools fail to address the varied experiences of different mobility device users. This paper presents a large-scale online survey exploring how five mobility groups—users of canes, walkers, mobility scooters, manual wheelchairs, and motorized wheelchairs—perceive sidewalk barriers and differences therein. Using 52 sidewalk barrier images, respondents evaluated their confidence in navigating each scenario. Our findings (N=190) reveal variations in barrier perceptions across groups, while also identifying shared concerns. To further demonstrate the value of this data, we showcase its use in two custom prototypes: a visual analytics tool and a personalized routing tool. Our survey findings and open dataset advance work in accessibility-focused maps, routing algorithms, and urban planning.
Description
CHI ’25, Yokohama, Japan
MIT Department
Massachusetts Institute of Technology. Department of Urban Studies and Planning
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Creative Commons Attribution
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DOI of Published Version
https://doi.org/10.1145/3706598.3713421