Determinants of Electronic Integration in the Insurance Industry: An Empirical Test
Name
MIT_CISR_WP_248_Determinants_of_Electronic_Integration_in_the_Insurance_Industry_An_Emipircal_Test_Zaheer_Venkatraman.pdf
Size
1.06 MB
Format
Adobe PDF
Checksum (MD5)
d542d4b7cd232e807b658d186fff1258
Author(s) •
Zaheer, Akbar
Venkatraman, N.
Date Issued
December 1, 1992
Publisher
Cambridge, Mass.: Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology
Citation
Zaheer, Akbar and N. Venkatraman. “Determinants of Electronic Integration in the Insurance Industry: An Empirical Test.” Working paper 248, Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology, 1992. https://dspace.mit.edu/handle/1721.1/175317.
Series/Report no.
MIT Sloan School of Management Working Paper 3330-91
CISR Working Paper 248
Abstract
Electronic integration -- a form of vertical quasi-integration achieved through the deployment of dedicated computers and communication systems between relavent actors in the adjacent stages of the value-chain -- is an important concept to researchers in the information systems field since it focuses on the role of information technology in restructuring vertical relationships. Drawing on theoretical and empirical research on transaction costs, we develop and test a model of the determinants of the degree of electronic integration in the commerical segment of the property and casualty (P&C) industry. Based on a sample of 120 independent agencies operating under dedicated information technology-mediated conditions, we provide empierical support for three hypotheses on the determinants of electronic integration. Implications and research extensions are identified to guide further research in this important area.
Subjects
Information technology
Vertical integration
electronic integration
interorganizational systems
organizational economics
transation cost model
insurance industry
commercial lines
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