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Questions for Ombuds to Consider When Facing a Difficult and Complex Case

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Author(s)
Rowe, Mary
Date Issued
August 2026
Citation
Mary Rowe, "Questions for Ombuds to Consider When Facing a Difficult and Complex Case." August 2026, https://mitmgmtfaculty.mit.edu/mrowe/.
Abstract
Drawing on her decades of experience as an organizational ombuds at MIT, the author offers a list of questions for ombuds facing a difficult case to consider.
Subjects
organizational ombuds
MIT Department
Sloan School of Management
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Article is made available in accordance with the publisher's policy and may be subject to US copyright law. Please refer to the publisher's site for terms of use.
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