Questions for Ombuds to Consider When Facing a Difficult and Complex Case

Rowe, Mary

Questions for Ombuds to Consider When Facing a Difficult and Complex Case

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Rowe Questions for Ombuds to Consider When Facing a Difficult and Complex Case 8 2026.pdf

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Author(s)

Rowe, Mary

Date Issued

August 2026

Citation

Mary Rowe, "Questions for Ombuds to Consider When Facing a Difficult and Complex Case." August 2026, https://mitmgmtfaculty.mit.edu/mrowe/.

Abstract

Drawing on her decades of experience as an organizational ombuds at MIT, the author offers a list of questions for ombuds facing a difficult case to consider.

Subjects

organizational ombuds

MIT Department

Sloan School of Management

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Article is made available in accordance with the publisher's policy and may be subject to US copyright law. Please refer to the publisher's site for terms of use.

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https://dspace.mit.edu/handle/1721.1/173258