Toward the 24-Hour Knowledge Factory
Name
esd-wp-2006-14.pdf
Size
376.06 KB
Format
Adobe PDF
Checksum (MD5)
4f32bd68735afd9a42e411cd5427f556
Author(s)
Gupta, Amar
Seshasai, Satwik
Date Issued
August 2006
Publisher
Massachusetts Institute of Technology. Engineering Systems Division
Series/Report no.
ESD Working Papers;ESD-WP-2006-14
Abstract
The term “24-Hour Knowledge Factory” connotes a globally distributed work environment in which members of the global team work on a project around the clock; each member of the team works the normal workday hours that pertain to his or her time zone. At the end of such a workday, a fellow team member located in a different time zone continues the same task. This creates the shift-style workforce that was originally conceived in the manufacturing sector. A globally distributed 24-hour call center is the simplest manifestation of this paradigm. The true example of the 24-hour factory paradigm discussed in this paper involves groups working together to accomplish a given set of deliverables, such as a software project, and transcending conventional spatial and temporal boundaries.
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