Options and Choice for Conflict Resolution in the Workplace

Rowe, Mary P.

Options and Choice for Conflict Resolution in the Workplace

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Rowe_CH_1993_Options-Choice-Preprint.pdf

Description

Preprint of Chapter

Size

4.48 MB

Format

Adobe PDF

Checksum (MD5)

5600c5605c19e59216146b71d9e6e0d1

Author(s)

Rowe, Mary P.

Date Issued

1993

Publisher

SAGE Publications

Citation

Mary P. Rowe, “Options and Choice for Conflict Resolution in the Workplace,” in Negotiation Strategies for Mutual Gain: The Basic Seminar of the Program on Negotiation at Harvard Law School, ed. Lavinia Hall (Thousand Oaks, CA: Sage Publications, 1993), 105-119.

Description

This chapter focuses on the need for providing choices for complainants.

Subjects

complaint handling, workplace conflict resolution, workplace disputes, dispute resolution

Persistent DSpace Link

https://hdl.handle.net/1721.1/155962