Australian Firms Need to Become Future Ready
Name
2020_0601a_AUSPathways_WeillDeryWoerner.pdf
Size
751.48 KB
Format
Adobe PDF
Checksum (MD5)
401a5d91e60dfebe6c2d8b41e0e9d8b3
Author(s)
Weill, Peter
Dery, Kristine
Woerner, Stephanie L.
Date Issued
June 4, 2020
Publisher
Cambridge, Mass.: Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology
Citation
Weill, Peter, Kristine Dery, and Stephanie L. Woerner. “Australian Firms Need to Become Future Ready.” MIT CISR Research Briefing Volume XX, no. 6A (June 2020). https://dspace.mit.edu/handle/1721.1/174998.
Series/Report no.
MIT CISR Research Briefing, Vol. XX, No. 6A
Abstract
Becoming a future-ready digital organization is challenging. In our study of 1311 firms globally, we found that just 22% of large firms had tackled the disruptive changes what we call organizational explosions needed to achieve great customer experiences while maintaining operational efficiency. This has proved even harder for Australian firms just 3% were future ready. In particular, Australian firms appeared to struggle with tough organizational issues like reassigning decision rights. The COVID-19 crisis has accelerated decision making around digital transformation, and there is a significant opportunity for Australian firms to progress faster along pathways to becoming future ready. This briefing explores our data on 131 Australian firms in our global study and frames the opportunities for success.
Subjects
Business Models
Future Ready/Pathways
Organizational Structure and Agility
Employee Experience
Terms of Use
CC BY-NC 4.0 (Attribution-NonCommercial 4.0 International)
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