Measuring the causes of airline customer dissatisfaction

Mitra, Trin A., 1974-

Measuring the causes of airline customer dissatisfaction

Download

Name

51277028-MIT.pdf

Description

Full printable version

Size

8.6 MB

Format

Adobe PDF

Checksum (MD5)

01c4d4121ac69d2da40561c971b13bb0

Author(s)

Mitra, Trin A., 1974-

Advisor(s)

John-Paul Clarke.

Date Issued

2001

Publisher

Massachusetts Institute of Technology

Description

Thesis (S.M.)--Massachusetts Institute of Technology, Dept. of Aeronautics and Astronautics, 2001.

Includes bibliographical references (p. 109-112).

Subjects

Aeronautics and Astronautics.

MIT Department

Massachusetts Institute of Technology. Department of Aeronautics and Astronautics

Terms of Use

M.I.T. theses are protected by
copyright. They may be viewed from this source for any purpose, but
reproduction or distribution in any format is prohibited without written
permission. See provided URL for inquiries about permission.

http://dspace.mit.edu/handle/1721.1/7582

Persistent DSpace Link

http://hdl.handle.net/1721.1/82232