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Organizational Ombuds Data: Helping to Understand Ombuds Effectiveness

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Rowe_WP_2021_OO-Office-Data-Collection.pdf

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Working paper
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Author(s)
Rowe, Mary
Date Issued
August 2021
Publisher
MIT Sloan School of Management
Citation
Mary Rowe, "Organizational Ombuds Data: Helping to Understand Ombuds Effectiveness," MIT Sloan Working Paper 6464-21 (Cambridge, MA: MIT Sloan School of Management, August 2021).
Series/Report no.
MIT Sloan Working Papers;6464-21
Subjects
organizational ombuds, generic data, non-identifiable data, generic options, aggregated data, most serious cases, stakeholders, cohorts
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