Customer service quality management in the construction industry : a comparative study of the U.S. and Japan
Name
27588082-MIT.pdf
Description
Full printable version
Size
6.53 MB
Format
Adobe PDF
Checksum (MD5)
6cbebd63b2b8ac6eb972e43e6230a935
Author(s)
Asahara, Tatsuhiko, 1964-
Advisor(s)
Fred Moavenzadeh.
Date Issued
1992
Publisher
Massachusetts Institute of Technology
Description
Thesis (M.S.)--Massachusetts Institute of Technology, Dept. of Civil Engineering, 1992.
Includes bibliographical references (leaves 117-119).
Subjects
Civil and Environmental Engineering
MIT Department
Massachusetts Institute of Technology. Department of Civil and Environmental Engineering
Terms of Use
M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.
Persistent DSpace Link
