Understanding Effects of Feedback on Group Collaboration
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TR-625.pdf
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Author(s)
Pentland, Alex Paul
Kim, Taemie Jung
Date Issued
May 2009
Journal
Proceedings of the ACM 2009 international Conference on Supporting Group Work
Publisher
Association for Computing Machinery
Citation
Brzozowski, M. J., Sandholm, T., and Hogg, T. 2009. Effects of feedback and peer pressure on contributions to enterprise social media. In Proceedings of the ACM 2009 international Conference on Supporting Group Work (Sanibel Island, Florida, USA, May 10 - 13, 2009). GROUP '09. ACM, New York, NY, 61-70. DOI= http://doi.acm.org/10.1145/1531674.1531684
Version
Original manuscript
Abstract
Small group collaboration is vital for any type of organization
to function successfully. Feedback on group
dynamics has been proven to help with the performance
of collaboration. We use sociometric sensors to detect
group dynamics and use the data to give real-time feedback
to people. We are especially interested in the effect
of feedback on distributed collaboration. The goal is to
bridge the gap in distributed groups by detecting and
communicating social signals. We conducted an initial
experiment to test the effects of feedback on brainstorming
and problem solving tasks. The results show
that real-time feedback changes speaking time and interactivity
level of groups. Also in groups with one
or more dominant people, the feedback effectively reduced
the dynamical difference between co-located and
distributed collaboration as well as the behavioral difference
between dominant and non-dominant people.
Interestingly, feedback had a different effect depending
on the type of meeting and types of personality.
We intend to continue this direction of research by personalizing
the visualization by automatically detecting
type of meeting and personality. Moreover we propose
to demonstrate the correlation of group dynamics with
higher level characteristics such as performance, interest
and creativity.
Description
http://www.aaai.org/Press/Reports/Symposia/Spring/ss-09-04.php
MIT Department
Massachusetts Institute of Technology. Media Laboratory
Program in Media Arts and Sciences (Massachusetts Institute of Technology)
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Attribution-Noncommercial-Share Alike 3.0 Unported
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DOI of Published Version
https://doi.org/10.1145/1531674.1531684
