National Australia Bank
Name
MIT_CISRwp321_NatAustraliaBankCase.pdf
Size
160.74 KB
Format
Adobe PDF
Checksum (MD5)
b989d500c0455e599009ecf5545dcd6d
Author(s)
Vitale, Michael
Date Issued
August 1, 2001
Publisher
Cambridge, Mass.: Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology
Citation
Vitale, Michael. “National Australia Bank.” Working paper 321, Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology, 2001. https://dspace.mit.edu/handle/1721.1/175350.
Series/Report no.
MIT Sloan School of Management Working Paper 4240-01
CISR Working Paper 321
Abstract
National Australia Bank is Australia's largest bank and one of the largest financial institutions in the world. This case focuses on its development and use of a data warehouse to drive its retail banking business in Australia. The case describes both the technical and the organizational challenges that National had to overcome in order to succeed. The case also outlines the challenges going forward, which include expanding the use of the technology to other parts of the bank in Australia and to its subsidiaries overseas.
Subjects
Business Models
Terms of Use
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