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BNY Mellon: Redesigning IT for Digital Transformation

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Author(s)
Ross, Jeanne W.
•
Sebastian, Ina M.
•
Beath, Cynthia M.
Date Issued
April 3, 2017
Publisher
Cambridge, Mass.: Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology
Citation
Ross, Jeanne W., Ina M. Sebastian, and Cynthia M. Beath. “BNY Mellon: Redesigning IT for Digital Transformation.” Working paper 416, Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology, 2017. https://dspace.mit.edu/handle/1721.1/175374.
Series/Report no.
MIT Sloan School of Management Working Paper 5229-17
CISR Working Paper 416
Abstract
BNY Mellon, a 230-year old investment management and financial asset custodian company, embarked on a digital transformation in 2012. The company s ability to deliver new digital services was dependent on building new technology and business capabilities. A transformation of the IT unit spearheaded the development of these capabilities. This case describes the early stages of the transformation, particularly the redesign of the IT unit and the development of common business services.
Subjects
Designed for Digital
Organizational Structure and Agility
Design/Management of the IT Unit
IT-based Business Transformation
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https://dspace.mit.edu/handle/1721.1/175374
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