Systems Development Challenges in the Strategic Use of Information Technology: Some Cautionary Lessons from Experience
Name
MIT_CISR_WP_186_Systems_Development_Challenges_in_the_Strategic_use_of_Information_Technology_Some_Cautionary_Lessons_from_Experience_Kemerer_Sosa.pdf
Size
817.92 KB
Format
Adobe PDF
Checksum (MD5)
43a1a9d86cbe6a70d46bc7764b8dbd90
Author(s)
Kemerer, Chris
Sosa, Glenn
Date Issued
February 1, 1989
Publisher
Cambridge, Mass.: Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology
Citation
Kemerer, Chris and Glenn Sosa. “Systems Development Challenges in the Strategic Use of Information Technology: Some Cautionary Lessons from Experience.” Working paper 186, Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology, 1989. https://dspace.mit.edu/handle/1721.1/175342.
Series/Report no.
MIT Sloan School of Management Working Paper 2104-89
CISR Working Paper 186
Abstract
Business executives and systems professionals are confronted almost daily with suggestions to use information technology stategically. While this advice has had a number of positive effects, including broadening the thinking about how IT can be used, it has at the same time failed to suggest the significant difficulties in actually implementing these systems. This paper highlights a dozen significant barriers to the successful definition, development and maintenance of strategic information systems (SISs). These problems are illustrated with actual examples gleaned from an extensive review of the business press and from confidential interviews with managers who have attempted to develop SISs. A risk matrix is provided to assist managers in determining their relative exposure to these pitfalls.
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