Tailoring the prototyping process to achieve customer value
Name
272397170-MIT.pdf
Description
Full printable version
Size
6.28 MB
Format
Adobe PDF
Checksum (MD5)
9f90513bd2dcea2c2466b3cb774168d0
Author(s)
Jordan, Brian Lane
Advisor(s)
Eric Rebentisch and Roy Welsch.
Date Issued
2008
Publisher
Massachusetts Institute of Technology
Abstract
The main objective for prototyping is to get the most value out of the opportunity. Value may take the form of information, performance, displaying production readiness or proving capability for the amount of resources consumed and time required. The extents to which the aforementioned variables add customer value differ from project to project. Therefore, it is important to understand what the customer values most in the effort and modify the process to best achieve the prioritized results. Achieving customer value in the prototyping process is critical to Raytheon's Advanced Products Center (APC) business because it is likely that the customer will bring production into the facility. Misalignment with customer expectations will be avoided by tailoring the process around the metrics that the customer prioritizes. Confusion and inconsistency will be limited by having a clear and understood process. The intent of this thesis is to provide a means of tailoring the process to best achieve customer value given the characteristics of the project.
Description
Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Dept. of Mechanical Engineering; in conjunction with the Leaders for Manufacturing Program at MIT, 2008.
Includes bibliographical references (p. 61).
Subjects
Sloan School of Management.
Mechanical Engineering.
Leaders for Manufacturing Program.
MIT Department
Leaders for Manufacturing Program at MIT
Massachusetts Institute of Technology. Department of Mechanical Engineering
Sloan School of Management
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