Comparative performance of human and mobile robotic assistants in collaborative fetch-and-deliver tasks
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Shah_Comparative performance.pdf
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Author(s) • •
Siu, Ho Chit
Unhelkar, Vaibhav Vasant
Shah, Julie A
Date Issued
March 2014
Journal
Proceedings of the 2014 ACM/IEEE international conference on Human-robot interaction (HRI '14)
Publisher
Association for Computing Machinery (ACM)
Citation
Vaibhav V. Unhelkar, Ho Chit Siu, and Julie A. Shah. 2014. Comparative performance of human and mobile robotic assistants in collaborative fetch-and-deliver tasks. In Proceedings of the 2014 ACM/IEEE international conference on Human-robot interaction (HRI '14). ACM, New York, NY, USA, 82-89.
Version
Author's final manuscript
Abstract
There is an emerging desire across manufacturing industries to deploy robots that support people in their manual work, rather than replace human workers. This paper explores one such opportunity, which is to field a mobile robotic assistant that travels between part carts and the automotive final assembly line, delivering tools and materials to the human workers. We compare the performance of a mobile robotic assistant to that of a human assistant to gain a better understanding of the factors that impact its effectiveness. Statistically significant differences emerge based on type of assistant, human or robot. Interaction times and idle times are statistically significantly higher for the robotic assistant than the human assistant. We report additional differences in participant's subjective response regarding team fluency, situational awareness, comfort and safety. Finally, we discuss how results from the experiment inform the design of a more effective assistant.
MIT Department
Massachusetts Institute of Technology. Department of Aeronautics and Astronautics
Massachusetts Institute of Technology. Department of Earth, Atmospheric, and Planetary Sciences
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Creative Commons Attribution-Noncommercial-Share Alike
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DOI of Published Version
https://doi.org/10.1145/2559636.2559655