Mistreatment Experiences, Protective Workplace Systems, and Occupational Distress in Physicians
Name
Rowe-et-al_JN_2022_JAMA-Mistreatment-Protective.pdf
Description
Journal Article
Size
2.46 MB
Format
Adobe PDF
Checksum (MD5)
f809377e8886b4bb5d3102f637bb6874
Author(s) • • • • • • • • •
Rowe, Susannah G.
Stewart, Miriam T.
Van Horne, Sam
Pierre, Cassandra
Wang, Hanhan
Manukyan, Makaila
Bair-Merritt, Megan
Lee-Parritz, Aviva
Rowe, Mary P.
Shanafelt, Tait
Date Issued
May 6, 2022
Publisher
JAMA Network Open
Citation
Susannah G. Rowe, Miriam T. Stewart, Sam Van Horne, Cassandra Pierre, Hanhan Wang, Makaila Manukyan, Megan Bair-Merritt, Aviva Lee-Parritz, Mary P. Rowe, Tait Shanafelt, and Mickey Trockel, “Mistreatment Experiences, Protective Workplace Systems, and Occupational Distress in Physicians,” JAMA Network Open 2022: 5(5)e2210768. doi: 10.1001/jamanetworkopen.2022.10768.
Abstract
Reducing physician occupational distress requires understanding workplace mistreatment, its relationship to occupational well-being, and how mistreatment differentially impacts physicians of diverse identities. A survey of 1505 physicians conducted from September to October 2020 found that 23.4% had experienced mistreatment in the last year, with patients and visitors as the most frequent source of mistreatment. Women were more than twice as likely as men to experience mistreatment. Mistreatment was associated with higher levels of occupational distress, whereas the perception that protective workplace systems exist was associated with lower levels of occupational distress. These findings suggest that health care organizations should prioritize reducing workplace mistreatment, and systems that prevent workplace mistreatment may improve physicians' occupational well-being.
Description
Note: This article is the first to provide quantitative data finding that the perception that bystanders intervene when someone is mistreated is associated with better occupational well-being.
Subjects
physician occupational distress, workplace mistreatment, occupational distress, protective workplace systems, mistreatment of physicians
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