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An Approach to Functional Office Automation

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Author(s)
Zarmer, Craig L.
Advisor(s)
Greif, Irene
Date Issued
April 1984
Series/Report no.
MIT-LCS-TR-334
Abstract
Current efforts in office automation emphasize developing tools for supporting common, low-level tasks such as word processing and electronic mail. While they have a wide market, they are not very sophisticated. At the other end of the spectrum are office-specific systems, designed with complete knowledge of the office's operations. Unfortunately, such systems have a market size of one, and so are not very practical.
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