The Ombudsman's Role in a Dispute Resolution System

Rowe, Mary P.

The Ombudsman's Role in a Dispute Resolution System

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Rowe Ombudsman Role in a Dispute Resolution System 1991.pdf

Description

Article

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1.01 MB

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Adobe PDF

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Author(s)

Rowe, Mary P.

Alternative Title

The Ombudsman as Part of a Dispute Resolution System

Date Issued

October 1991

Publisher

Negotiation Journal

Citation

Mary P. Rowe, “The Ombudsman's Role in a Dispute Resolution System," Negotiation Journal Vol. 7, No. 4 (October 1991): 353-361.

Description

Note: This article includes a discussion of whether “an ombuds has any power.” Also, an earlier version of this article was presented at a 1990 Society of Professionals in Dispute Resolution (SPIDR) workshop. See Mary P. Rowe, "The Ombudsman as Part of a Dispute Resolution System," presented at a Society of Professionals in Dispute Resolution (SPIDR) workshop, 1990, https://hdl.handle.net/1721.1/155803.

Subjects

dispute resolution systems, ombudsman office, internal ombudsman, complaints, complaint handler

Persistent DSpace Link

https://hdl.handle.net/1721.1/159820