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Customer service quality in the construction industry

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Author(s)
Segura, Christoph
Advisor(s)
Fred Moavenzadeh.
Date Issued
1991
Publisher
Massachusetts Institute of Technology
Description
Thesis (M.S.)--Massachusetts Institute of Technology, Dept. of Civil Engineering, 1991.
Includes bibliographical references (leaves 100-103).
Subjects
Civil and Environmental Engineering
MIT Department
Massachusetts Institute of Technology. Department of Civil and Environmental Engineering
Terms of Use
M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.
http://dspace.mit.edu/handle/1721.1/7582
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http://hdl.handle.net/1721.1/13420
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