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  3. Rowe, Mary
  4. 01. The Organizational Ombud's Role: Functions, Standards of Practice, and Effectiveness and Value
  5. I. The Functions, Standards of Practice, and Professional Values of Organizational Ombuds
  6. The Corporate Ombudsman: An Overview and Analysis.

The Corporate Ombudsman: An Overview and Analysis.

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Mary Rowe The Corporate Ombudsman 1987.pdf

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Article
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Author(s)
Rowe, Mary P.
Date Issued
April 1987
Publisher
Negotiation Journal
Citation
Mary P. Rowe, "The Corporate Ombudsman: An Overview and Analysis," Negotiation Journal Vol. 3, No. 2 (April 1987): 127-140.
Subjects
ombudsman, corporate ombudsman, ombuds, complaint system, complaint handling
Persistent DSpace Link
https://hdl.handle.net/1721.1/159815
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