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The Corporate Ombudsman: An Overview and Analysis.

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Mary Rowe The Corporate Ombudsman 1987.pdf

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Article
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Author(s)
Rowe, Mary P.
Date Issued
April 1987
Publisher
Negotiation Journal
Citation
Mary P. Rowe, "The Corporate Ombudsman: An Overview and Analysis," Negotiation Journal Vol. 3, No. 2 (April 1987): 127-140.
Subjects
ombudsman, corporate ombudsman, ombuds, complaint system, complaint handling
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