11.255 Negotiation and Dispute Resolution in the Public Sector, Spring 2005
Author(s)
Susskind, Lawrence
Alternative Title
Negotiation and Dispute Resolution in the Public Sector
Date Issued
June 2005
Abstract
This course investigates social conflict and distributional disputes in the public sector. While theoretical aspects of conflict are considered, the focus of the class is on the practice of dispute resolution. Comparisons between unassisted and assisted negotiation are reviewed along with the techniques of facilitation and mediation.
Subjects
negotiation
public dispute
agreement
dispute resolution
conflict management
consensus
mutual gains
hard bargaining
conflict assessment
stakeholder interest
distributive bargaining
integrative bargaining
coalition builidng
multi-party negotiation
competition
cooperation
facilitation
mediation
dispute systems design
coalition building
MIT Department
Massachusetts Institute of Technology. Department of Urban Studies and Planning
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