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A Framework For Communicating How Organizational Ombuds Help to Manage Risk

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Rowe_Hedeen_Schneider_WP_2019_Framework-for-Communicating-How-OO-Help-Manage-Risk.pdf

Description
Working Paper
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987.18 KB

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Adobe PDF

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Author(s)
Rowe, Mary
•
Hedeen, Timothy
•
Schneider, Jennifer
Date Issued
2019
Publisher
MIT Sloan School of Management website
Citation
Mary Rowe, Timothy Hedeen, and Jennifer Schneider, "A Framework For Communicating How Organizational Ombuds Help to Manage Risk,” working paper, 2019, https://mitsloan.mit.edu/shared/ods/documents?PublicationDocumentID=5586.
Description
Note: Among other things, this article examines the importance of the International Ombudsman Association Standards of Practice in helping all constituents manage risks.
Subjects
organizational ombuds, risk management, conflict management, IOA Standards of Practice, zero barrier office
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