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Evaluating operating efficiency of service businesses with data envelopment analysis : empirical study of bank branch operations

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Author(s)
Sherman, H. David.
•
Gold, Franklin
Date Issued
1983]
Publisher
Cambridge, Mass. : Massachusetts Institute of Technology, Alfred P. Sloan School of Management
Series/Report no.
Working paper (Sloan School of Management) ; WP 1444-83.
Description
"February, 1983."
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