Exploiting Five Digital Capabilities to Grow in Asia
Name
2012_0701_DBS-CosmopolitanFirm_SiaSohWeill.pdf
Size
1.53 MB
Format
Adobe PDF
Checksum (MD5)
6dbb178faa2355af2aae41ab6e3150fc
Author(s)
Sia, Siew Kien
Soh, Christina Wai Lin
Weill, Peter
Date Issued
July 19, 2012
Publisher
Cambridge, Mass.: Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology
Citation
Sia, Siew Kien, Christina Wai Lin Soh, and Peter Weill. “Exploiting Five Digital Capabilities to Grow in Asia.” MIT CISR Research Briefing Volume XII, no. 7 (July 2012). https://dspace.mit.edu/handle/1721.1/174832.
Series/Report no.
MIT CISR Research Briefing, Vol. XII, No. 7
Abstract
Asia is one of the fastest-growing and most dynamic regions in the world. In this briefing we describe how the top-performing Development Bank of Singapore (DBS) has created a set of five digital capabilities for its strong pan-Asian growth, with an Asian twist. Developing scale and responsive capabilities have required Western management concepts such as enterprise planning, enterprise architecture, metrics, and transparency. However, these concepts have been adapted to meet local needs (e.g., more tolerance of differences and more patience for evolutionary change). Optimization and innovation have required effort to change cultural norms in regards to challenging assumptions and authority. Coordination requires working with an appreciation of cross-cultural sensitivity without losing sight of clear, common goals. This blend is helping DBS meet its goal to be the Asian Bank of Choice for the New Asia.
Subjects
Decision rights/governance
Globalization
IT Governance
Terms of Use
CC BY-NC 4.0 (Attribution-NonCommercial 4.0 International)
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