Division Among the Ranks: The Social Implications of Case Tools for System Developers
Name
MIT_CISR_WP_194_Division_Among_the_Ranks_The_Social_Implications_of_Case_Tools_for_System_Developers_Orlikowski.pdf
Size
825.67 KB
Format
Adobe PDF
Checksum (MD5)
316916656208c9b3d5722d67e33230a1
Author(s)
Orlikowski, Wanda
Date Issued
July 1, 1989
Publisher
Cambridge, Mass.: Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology
Citation
Orlikowski, Wanda. “Division Among the Ranks: The Social Implications of Case Tools for System Developers.” Working paper 194, Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology, 1989. https://dspace.mit.edu/handle/1721.1/175316.
Series/Report no.
MIT Sloan School of Management Working Paper 3053-89-MS
CISR Working Paper 194
Abstract
This paper explores how the introduction of CASE tools in systems development changes the social relations among project team members. An investigation into the role of CASE tools in projects found structural changes due to modification of the systems development division of labor and shifts in patterns of dependency among project team coalitions. These changes triggered a polarization among the system developers which was evinced in acts of coercion and rebellion, the display of territorialism, resentment, and stereotyping, as well as the enactment of subcultures. These findings are interpreted within a broader social theoretic framework, and their implications for research and practice are discussed.
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