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  5. Customer satisfaction--a competitive edge in the apparel industry

Customer satisfaction--a competitive edge in the apparel industry

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Author(s)
Bossard, Laurent
•
Monod, Anne-Claire
Advisor(s)
William Qualls.
Date Issued
1994
Publisher
Massachusetts Institute of Technology
Description
Thesis (M.S.)--Massachusetts Institute of Technology, Sloan School of Management, 1994.
Includes bibliographical references (leaves 86-87).
Subjects
Sloan School of Management
MIT Department
Sloan School of Management
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M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.
http://dspace.mit.edu/handle/1721.1/7582
Persistent DSpace Link
http://hdl.handle.net/1721.1/12302
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