Customer satisfaction--a competitive edge in the apparel industry

Bossard, Laurent; Monod, Anne-Claire

Customer satisfaction--a competitive edge in the apparel industry

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30954870-MIT.pdf

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Author(s)

Bossard, Laurent

•

Monod, Anne-Claire

Advisor(s)

William Qualls.

Date Issued

1994

Publisher

Massachusetts Institute of Technology

Description

Thesis (M.S.)--Massachusetts Institute of Technology, Sloan School of Management, 1994.

Includes bibliographical references (leaves 86-87).

Subjects

Sloan School of Management

MIT Department

Sloan School of Management

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