REALIZING THE POTENTIAL OF GROUPWARE TECHNOLOGIES: AN IMPROVISATIONAL STRATEGY FOR CHANGE MANAGEMENT
Name
MIT_CISR_WP_287_Realizing_the_Potential_of_Groupware_Technologies_An_Improvisational_Strategy_for_Change_Management_Orlikowski_Hofman.pdf
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616.64 KB
Format
Adobe PDF
Checksum (MD5)
e20baabe1c05e8e3a3e473c244b33fad
Author(s)
Orlikowski, Wanda
Hofman, Debra
Date Issued
November 1, 1995
Publisher
Cambridge, Mass.: Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology
Citation
Orlikowski, Wanda and Debra Hofman. “Realizing the Potential of Groupware Technologies: An Improvisational Strategy for Change Management.” Working paper 287, Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology, 1995. https://dspace.mit.edu/handle/1721.1/175349.
Series/Report no.
MIT Sloan School of Management Working Paper 3869-95
CISR Working Paper 287
Abstract
A particularly relevant and promising technology that is increasingly being used to support new organizational forms is groupware. However, the potential of groupware technologies to enable dramatic changes in organizational structures and processes seems to be hard to realize in practice. While there are numerous reasons for these difficulties, we believe that a major influence on the effective implementation and use of groupware technologies is the change strategy used to manage them.
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