A handbook-based methodology for redesigning business processes
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bpr-paper.pdf
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637.62 KB
Format
Adobe PDF
Checksum (MD5)
8a407268f5bdc9156eed7db560aa6bf1
Author(s)
Klein, Mark
Petti, Claudio
Date Issued
May 2006
Journal
Knowledge and Process Management
Publisher
Wiley Blackwell
Citation
Klein, Mark, and Claudio Petti. “A Handbook-Based Methodology for Redesigning Business Processes.” Knowledge and Process Management 13, 2 (2006): 108–119 © 2006 John Wiley & Sons, Ltd
Version
Author's final manuscript
Abstract
This paper presents a structured methodology, based on the use of a Handbook of process models, for redesigning business processes. The methodology is illustrated using examples from the agri‐food supply chain domain. We discuss the strengths and weaknesses of this approach, and identify avenues for further work.
MIT Department
Sloan School of Management
Terms of Use
Article is made available in accordance with the publisher's policy and may be subject to US copyright law. Please refer to the publisher's site for terms of use.
Persistent DSpace Link
DOI of Published Version
https://doi.org/10.1002/kpm.248
