A Model-Based Measure to Assess Operator Adherence to Procedure
Name
stimpson_HFES2012.pdf
Size
267.53 KB
Format
Adobe PDF
Checksum (MD5)
0728bc444923dc309b234823db20fec3
Author(s)
Stimpson, A. J.
Buinhas, L. S.
Bezek, S.
Boussemart, Y.
Cummings, M. L.
Date Issued
October 2012
Publisher
HFES
Citation
Stimpson, A.J., Buinhas, L.S., Bezek, S., Boussemart, Y, Cummings, M.L,. A Model-Based Measure to Assess Operator Adherence to Procedure, Proceedings of HFES 2012: 56th Annual Meeting of the Human Factors and Ergonomics Society, Boston, MA, October, 2012.
Abstract
Procedures play an important role in domains where humans interact with critical, complex systems. In such environments, the operator’s ability to correctly follow a given set of procedures can directly impact system safety. A quantitative measure of procedural adherence during training for complex system opera-tion would be useful to assess trainee performance and evaluate a training program. This paper presents a novel model-based objective metric for quantifying procedural adherence in training. This metric is sensi-tive to both the number and nature of procedural deviations, and can be used with cluster analysis to classi-fy trainee performance based on adherence. The metric was tested on an experimental data set gathered from volunteers using aircraft maintenance computer-based training (CBT). The properties of the metric are discussed, along with future possibilities.
Subjects
complex systems
training program
procedural adherence
computer-based training
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