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The predictability of consumer visitation patterns

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Author(s)
Llorente, Alejandro
•
Cebrian, Manuel
•
Moro, Esteban
•
Krumme, Katherine Ann
•
Pentland, Alex Paul
Date Issued
April 2013
Journal
Scientific Reports
Publisher
Nature Publishing Group
Citation
Krumme, Coco, Alejandro Llorente, Manuel Cebrian, Alex (“Sandy”) Pentland, and Esteban Moro. “The Predictability of Consumer Visitation Patterns.” Sci. Rep. 3 (April 18, 2013).
Version
Final published version
Abstract
We consider hundreds of thousands of individual economic transactions to ask: how predictable are consumers in their merchant visitation patterns? Our results suggest that, in the long-run, much of our seemingly elective activity is actually highly predictable. Notwithstanding a wide range of individual preferences, shoppers share regularities in how they visit merchant locations over time. Yet while aggregate behavior is largely predictable, the interleaving of shopping events introduces important stochastic elements at short time scales. These short- and long-scale patterns suggest a theoretical upper bound on predictability, and describe the accuracy of a Markov model in predicting a person's next location. We incorporate population-level transition probabilities in the predictive models, and find that in many cases these improve accuracy. While our results point to the elusiveness of precise predictions about where a person will go next, they suggest the existence, at large time-scales, of regularities across the population.
MIT Department
Massachusetts Institute of Technology. Media Laboratory
Program in Media Arts and Sciences (Massachusetts Institute of Technology)
Terms of Use
Creative Commons Attribution-NonCommercial-NoDerivs 3.0
http://creativecommons.org/licenses/by-nc-nd/3.0/
Persistent DSpace Link
http://hdl.handle.net/1721.1/88207
DOI of Published Version
https://doi.org/10.1038/srep01645
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