Using Organizational Values and Mission to Guide Strategic Planning
Name
JIOA-2023-D.pdf
Description
Journal Article
Size
223.62 KB
Format
Adobe PDF
Checksum (MD5)
ba6ff4d573a75426edbfd40774614279
Author(s)
Rowe, Mary
Date Issued
2023
Publisher
Journal of the International Ombudsman Association
Citation
Mary Rowe, “Using Organizational Values and Mission to Guide Strategic Planning,” Journal of the International Ombudsman Association Vol. 16, No. 2 (Mary Rowe special issue, 2023-2024).
Abstract
ISKCON Resolve is part of a global, integrated conflict management system serving congregations in a hundred countries for the International Society for Krishna Consciousness. This global system began in 2002—and is the only one of its kind in a worldwide faith-based organization. ISKCON Resolve is led by two organizational ombuds, Brian Bloch and Bob Cohen. They respond to visitors; train, serve and supervise dozens of mediators; and support the Governing Body Commission of the faith. This essay describes an event at which the two ombuds were supporting their incoming CEO in strategic planning for conflict management.
Subjects
organizational ombuds, values and mission statements, conflict management systems, faith-based conflict management, leadership skills
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